Privacy Policy

Last Updated: July 12, 2026

At BirdSMS, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We collect information you provide directly to us when you create an account, such as:

Email address and phone number (for account creation and security).
Payment information (processed securely by our payment partners).
Communication records if you contact our support team.

We also collect technical data automatically, including IP addresses, device fingerprints, and browser types for security and fraud prevention purposes.

2. How We Use Your Information

To provide, maintain, and improve our services.
To process your transactions and send related information.
To detect, prevent, and address technical issues and fraudulent activities.
To communicate with you regarding service updates or security alerts.

3. SMS Data Retention

BirdSMS processes incoming SMS messages on your behalf. These messages are stored temporarily to deliver them to your dashboard or webhook. For privacy and security, we automatically delete SMS content from our servers shortly after successful delivery or expiration of the assignment.

4. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

With service providers performing services on our behalf (e.g., payment processors).
To comply with a legal obligation or lawful request from authorities.
To protect and defend the rights or property of BirdSMS.

5. Data Security

We implement industry-standard security measures, including SSL encryption, JWT session management, and secure database practices, to protect your personal information from unauthorized access, alteration, or disclosure.

6. Your Rights

You have the right to access, update, or delete your personal information. You can manage your account details through the Dashboard. If you wish to permanently delete your account, please contact our support team.